CIPcell
CIPcell Support

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Get clear, step-by-step help from choosing a package to installing your eSIM.

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Quick answers

Find the right topic first

Use our reviewed help content to avoid installation mistakes or choosing an incompatible package.

eSIM

The eSIM is for mobile data only

Standard phone calls and SMS are not included. Internet-based calling and messaging apps can be used.

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eSIM

Check device compatibility before purchasing

The device must support eSIM and be carrier-unlocked.

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eSIM

The package does not renew automatically

The package will not renew when its data or validity ends. Top-up support varies by product, so choose enough data and validity at purchase.

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eSIM

Install and activate before entering Türkiye

Install the Türkiye eSIM and complete its activation steps before entering the country. Local access restrictions may prevent installation or activation after arrival.

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Keep your information safe

Do not share card numbers, CVV, passwords, eSIM QR codes or activation codes in chat or support requests. CIPcell will not ask you for them.

Device-specific setup

Find the activation guide for your phone

See steps based on manufacturer guidance for iPhone, Samsung Galaxy, Google Pixel, Xiaomi, Motorola and Huawei, including regional model notices and connection checks.

Open activation guides
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